Great people and Great tools

I've been working with Lu and John on our help system. It's been amazing to see what people can do when they discover a new tool to help them solve a problem and they are empowered to solve that problem.

A good (great) Alistair Cockburn article: (Courtesy of Joseph King)

http://alistair.cockburn.us/index.php/Characterizing_people_as_non-linear,_first-order_components_in_software_development